Recent Posts

What To Do And Not To Do When Cleaning Up Vandalism Damage

4/3/2020 (Permalink)

spray paint on inside of building If you experience vandalism at your property, call our SERVPRO team!

Vandalism at your property can happen when you least expect it. Taking fast action is critical. Here are some important tips to remember while waiting for SERVPRO of Northeast Columbus to begin property restoration.

DO:

  • Hose or wash egg damage from building exterior using water as soon as possible.
  • Use a shop vac to carefully vacuum glass particles from carpets and upholstery.
  • Save containers which reveal the ingredients of spilled inks, cosmetics and paints. 
  • Photograph and record all damage when possible.

DON'T:

  • Attempt to remove ink, paint or cosmetic stains.
  • Operate damaged lamps or appliances.
  • Discard furniture wood chips, broken pieces from porcelain, furniture or art objects that may be used for repair.

Call the professionals at SERVPRO of Northeast Columbus at (614) 888-5700 to help with your vandalism needs.

Maintaining Your Fire Sprinkler System In Your Building

4/3/2020 (Permalink)

sprinkler head on ceiling If you experience water damage due to a malfunctioning sprinkler head, call our SERVPRO team.

Fires can happen without warning and can cause extensive damage to your commercial property. According to the National Fire Protection Association, property damage from fires totaled in about $12 million in 2012. Luckily we have fire sprinklers that are considered one of the most effective fire suppression systems available. When a building sprinkler system is activated by a fire, they are effective 96% of the time according to the NFPA. That's why it is very important for these systems to be in good condition and maintained regularly.

  • Be sure to inspect all control valves to ensure that they are open, accessible, properly locked, and free from any leaks. Examine water and air pressure gauges to make sure they are showing normal ranges in good condition.
  • Inspect the condition of sprinkler heads for paint, dust, or obstructions.
  • Make sure there is an adequate clearance of at least 18 inches from the height of storage to the sprinkler head. This prevents anything from accidentally knocking into it.
  • Have at least 6 spare heads that correspond to the type and temperature rate of the heads in use.
  • Inspect all fire department connections to verify caps are in place and that no damage is present.
  • Check low points on dry sprinkler systems to remove water to prevent freezing.
  • Maintain adequate heat within a dry sprinkler control valve room to prevent freezing.
  • Always report damage to any part of a sprinkler immediately.

Sign Of Storm Damage On Your Home

4/3/2020 (Permalink)

tree fallen on roof of house This home was damaged by a tree falling on it after a storm.

After a storm rolls through, it is important to inspect your house for damage the storm may have caused. Listed below are areas you should be looking at.

  1. Roof: Look for shingles that have discoloration, tearing, or even holes in them. These can all be signs that your roof has been damaged. Another sign is if there are leaks in your roof or your ceiling.
  2. Gutters: After a hail storm, looking for dents or dings can also give you a better picture of what the storm did to the rest of your home. Your gutters can also give you insight to whether you have roof damage. Check to see if there are granules from the asphalt shingles in your gutter.
  3. Windows: Look at each of the windows on your homes and note any signs of shattered or broken window and frame damage. This is especially important after a hail storm or a strong wind storm.
  4. Exterior: Not only is it important to look at the siding of your home to check for damage, it is also important that you check all appliances. Inspect your AC/HVAC unit as well as items such as an outdoor grill.

After your inspection, if you notice any signs of storm damage follow up by checking the area for signs of mold, mildew, pests or other secondary damage. Our team is able to put an emergency roof tarp to prevent any further damage. Call SERVPRO of Northeast Columbus at (614) 888-5700 for any restoration needs you may have.

We are Cleaning Experts!

3/30/2020 (Permalink)

here to help corona virus bacteria Our SERVPRO team is here to help!

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Northeast Columbus at 614-888-5700!

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Certification Is Key!

3/18/2020 (Permalink)

extracting water from concrete floor Our technicians are trained and always ready to help!

Certification is Key to Proper Water Damage Remediation

Flooding of any type will ruin some personal possessions (books, papers, and cloth) within minutes. In just a few hours, carpets and flooring can be destroyed as well as furniture. After only a day, walls can become damaged past repair and will have to be removed and replaced before a homeowner or renter can return to their house.


When it comes to water removal for our Columbus neighbors, we require our personnel to meet the high standards established by the Institute of Inspection Cleaning and Restoration Certification (IICRC). SERVPRO also maintains an extensive inventory of specialized equipment built to extract flood water, regardless of the source and where it might be located in your home.

Each team member is trained on this equipment to quickly remove water. Since that is only the beginning, however, we also require them to become certified in five areas as determined by the IICRC. They are:

Water Damage - This overall course covers the many types of water damage and the effects it has on a home. Concentration is given to problems such as overflowing sewers and mold contamination.

Applied Structural Drying - This teaches each technician to use monitoring equipment, moisture extractors and specialized heaters and fans to dry walls and floors that have been under water.

Carpet Cleaning - Our team members learn to identify fabrics and the proper cleaning techniques required for each one. They also are taught to safely use the different cleaning chemicals available to us and how to use them with our vacuums and extractors.

Upholstery and Fabric Cleaning - Techs learn more fiber and cloth identification. Each person also learns about the specific cleaning issues needed to prevent fabrics from bleeding their colors, shrinking or otherwise becoming distorted from having been soaked.

Odor Control - Personnel learn to identify the source of odors caused by flooding or other water damage and the deodorization techniques available to combat them.

In addition to these areas, each technician is trained and qualified on every piece of equipment they might use on each job. Our inspectors also receive additional, specialized training to identify potential problems before they happen.

Get ahead of potential problems and call SERVPRO of Northeast Columbus to schedule an inspection. If you may have or suspect damage from previous flooding, call us today at 614-888-5700. We're ready to serve you.

Where Water Damage May Be Hiding In Your Home

3/18/2020 (Permalink)

equipment set up after water damage in kitchen Water damage in this home was caused by a leaking dishwasher.

While damage from a flood is pretty noticeable, there are many ways water damage can happen to your home when you don’t even realize it.

Here are some common causes of water damage and how you can spot the warning signs.

Weather is a common cause of water damage. Rains (snow and ice during the winter) cause flooding that can get into your home. Ice is an especially insidious cause of water damage because it expands as it freezes, causing cracks that allow more water to enter your home.

Even if it isn’t raining or snowing there is still moisture in the air. Damp air can lead to condensation and water damage to your walls. This is especially true of basements, bathrooms, and other damp areas of your home that don’t get much airflow.

Appliances like your washing machine, garbage disposal, water heater, toilet, and air conditioner can all contribute to water damage if they leak or stop draining properly.

Water from our pipes and plumbing systems can also cause water damage. Leaks and drips can go on for months, or even years, raising your water bill and doing unseen damage to your home.

Since these are all the ways water can sneak into your home, what are the signs of water damage?

Here are a few warning signs that you have a water damage problem in your home.

Standing water – This may sound pretty obvious, but if you notice water pooling in your house you have a water problem that needs to be taken care of immediately.

Bad smells – While water doesn’t normally have much of a smell, the mold and bacteria that grow in damp environments can give off a distinct musty, wet odor. If you smell mold or mildew there is a possibility that you have a water issue.

Stains and spots – Stains on the ceilings or walls can be a sign of water damage. You might have a leaky pipe or roof. Call a professional to determine the cause of the problem and to clean up the damage before it becomes a serious mold problem.

Peeling paint – Paint damaged by water will start to peel, bubble, or flake off.

Uneven surfaces – Water damage can cause floors, ceilings, walls, and other surfaces to warp and feel uneven.

Cracks – Water is always seeking the path of least resistance out of your home. Water can enter through cracks and once water finds it’s way in, the crack will expand allowing even more to get into your home. Make sure you seal all visible cracks on your property.

If you notice your home has water damage call the experts at SERVPRO of Northeast Columbus. Our team is always here to help!

Does Your Building Have The Flu? SERVPRO Can Help!

3/3/2020 (Permalink)

flu virus Call our office today to get your building cleaned!

About Influenza (Flu)

Approximately 8% of the U.S. population contracts the flu each year. Influenza virus is a contagious respiratory sickness causing mild to severe symptoms. Those with the flu can spread it to others without direct contact. The flu virus spreads mainly by droplets made when people with the flu cough, sneeze or talk. Someone can also get flu by touching a surface or object that has the flu virus on it.

How SERVPRO Can Help Prevent The Spread Of Flu

Our SERVPRO team is here for you! We can treat your buildings for Influenza A, Rhinovirus, and many other harmful viruses. Our team uses a powerful, EPA botanical disinfectant that dries with no residue and is safe for use in the most delicate of applications like nursing homes and schools. Our staff would treat your building with a fogging process then go over heavy touched areas by hand.

Call our SERVPRO office today for more information!

How To Know If Your Walls Have Water Damage

2/27/2020 (Permalink)

brown discoloration on white ceiling This homeowner knew they had water damage by the discoloration they noticed.

Have you ever wondered if your walls have water damage? Sometimes it's not so easy to identify.  And, as you know, water losses don't typically happen during convenient hours of the day. It’s not always easy to identify if your walls are damaged, but here are some signs to look for.

Common Signs of Water Damage In Your Walls

  1. Musty Odor: Water damage can often cause mold damage and/or mildew damage if left undetected. But unfortunately, mold isn't always visible. If you notice a musty odor, that's a sign there may be mold somewhere you don't see. You want to make sure both sides of your walls are checked and tested for mold damage. Most importantly, you'll want to find the source of your water issues so the mold doesn't return and cause more damage.
  2. Visible Mold Growth On Walls And Baseboards: Always be on the lookout for visible mold growth, it comes in various sizes. Mold infestation can quickly spread throughout a home in 48-72 hours. But you want to be careful because mold may cause health effects to you and your family, including your pet. That is why it is very important to contact trained professionals who have the proper training and experience to remove and remediate mold.
  3. Discoloration: Discoloration is a key indicator that your walls are damaged as a result of water damage. The common colors associated with discoloration are yellow, brown, or copper.
  4. Peeling Or Bubbling Paint And Wallpaper: The peeling or bubbling of paint or wallpaper is another key indicator that your walls are damaged. It is important to contact trained professionals to access your walls, to prevent further damage from happening down the road.
  5. Warped Walls: Inspect your walls carefully to see if you have any warped walls. When the sheetrock behind a wall absorbs too much water, it will start to bend and curve, which, in turn, can cause the wall to warp.
  6. Water Stains: Inspect your walls carefully for any potential water stains. Water stains can easily be missed, especially if they are tiny in size. Since they can start out small, homeowners typically don't notice the water stains until they have increased in size, which, at that time, further damage may have occurred. It's a good idea to inspect around your windows and frames as well.

If you notice signs of water damage in your walls, don't hesitate to call our SERVPRO team! We are always here to help!

What Our Customers Can Expect When They Call Our SERVPRO Team

2/12/2020 (Permalink)

green van outside of commercial loss Our team can help you resolve your emergency water extraction problems!

You can never plan for a water loss to occur in your home or business but it’s a good idea to keep handy the name and number of a local cleanup and restoration company like SERVPRO. A disaster like this may seem like the end of the world but to our SERVPRO team it’s just an average day. This is our specialty. Our job is to provide state-of-the-art service to our customers that are in need of water damage restoration experts.

The first 24 hours following a water loss are the most important in preventing secondary or permanent damage. That is why it is imperative to call SERVPRO as soon as possible, so our team can start extracting the water.

Here is what you can expect when our highly trained technicians arrive at your home or business.

INSPECTION

Within two hours of receiving the loss notification, our SERVPRO of Northeast Columbus restoration professionals will be on-site to help ensure your water damage is handled in accordance with the Institute of Inspection Cleaning and Restoration Certification (IICRC) Standards. Our team will inspect the affected areas to determine the extent of the water damage. We will review the inspection with you, answering any questions you may have before beginning the work.

EMERGENCY SERVICES

Our SERVPRO of Northeast Columbus professionals take the necessary steps to help protect your home or business, as well as personal property and other contents from further damage by extracting the excess water and preparing the affected area for drying. Once the area is prepared for drying, our technicians will then place our state-of-the-art drying equipment strategically in the area. Our team will explain the needed emergency services to you step-by-step and can assist you with filing an insurance claim, should you choose to file a claim. SERVPRO of Northeast Columbus is a preferred service provider for most major insurance companies such as Nationwide Insurance, State Farm, Allstate Insurance, Farmers Insurance and Grange Insurance. We always keep a great working relationship with our local Insurance Adjusters and Claims Agents.

MONITOR

To help ensure the structure and contents of your home or business are dried to the appropriate IICRC Standards, a SERVPRO of Northeast Columbus professional will monitor and document the drying process. These updates will be consistently communicated with you and when applicable, to your Insurance Adjuster or Claims Agent. Continuous monitoring allows our trained technicians to better understand how the property is drying, and the equipment can then be adjusted to dry the area quickly and more cost effectively. The length of drying does depend on the severity of the loss.

RESTORATION SERVICES

SERVPRO of Northeast Columbus will repair structural materials, reinstall carpers and cleaned affected areas of your property and contents. This is where our SERVPRO team lives up to our motto “Like it never even happened.” A final walk through of the property will be conducted with you to ensure your home or business was returned to its preloss condition.

When you contact SERVPRO of Northeast Columbus you can rest assured that you are in good hands and that we have you and your property’s best interest at heart.

How To Avoid A Contact Burn

2/4/2020 (Permalink)

red burner on hot Beware of the hot stove!

This week is National Burn Awareness Week and SERVPRO of Northeast Columbus wants to make sure you and your family are safe when it comes to hot surfaces and objects. Follow the tips below!

DID YOU KNOW?

  • According to the National Electronic Injury Surveillance System, in 2018 roughly 70,000 people went to the hospital emergency department because of contact burns.
  • About one-third of the patients were children under the age of five

TIPS

  • Supervise children around hot objects at all times.
  • Stand at least 3 feet away from hot outdoor objects. Keep area clear of trip hazards. Limit alcohol consumption.
  • Protect your feet from hot objects by wearing shoes when walking on hot pavement or sand. Keep pets off hot pavement too.
  • Turn heating pads and blankets off before sleep.
  • Have hot pads available whenever cooking. Long oven mitts are best when needing to reach in or over hot surfaces, such in an oven or over a grill. Assume all pots and pans are hot.
  • Remember to treat items coming from the microwave as you would items from the oven. Limit microwave use by children.
  • Unplug tools such as these when not in use, and always treat as if they are still hot. Keep out of reach of children.