Recent Posts

Certified: SERVPRO Cleaned

8/13/2020 (Permalink)

Certified: SERVPRO Cleaned; A Higher Standard of Clean

The COVID-19 pandemic has changed what it means to be clean. Being open for business is just the beginning of our new journey forward. Employees may be hesitant to return to work, and customers may wonder whether the businesses they patron are safe.

We are proud to launch Certified: SERVPRO Cleaned—a cleaning and disinfecting program that SERVPRO offers to commercial locations to address the current COVID-19 pandemic. This is a level of clean that goes way beyond janitorial or carpet cleaning. This is proactive viral pathogen cleaning. When businesses chose SERVPRO, their employees, customers, and community can rest assured that they’ve selected a “higher standard of clean”—Certified: SERVPRO Cleaned.

Please contact our SERVPRO of Northeast Columbus office at 614-888-5700 to have your building Certified: SERVPRO Cleaned. 

Oh No! It's 2 Am, Who Do I Call?

6/23/2020 (Permalink)

water covering therapy room floor in commercial building This flooded commercial building was caused by a recent storm. The sump pump was unable to keep up with the heavy rains.

Have you ever been sound asleep, and suddenly your phone rings. It's your nighttime maintenance technician notifying you that your building has flooded. And you exact thoughts are "Oh no, it's the middle of the night, who do I call?". The answer to that question is SERVPRO! We take the stress and headache away from you, making the process simple and stress free for you.

Our SERVPRO of Northeast Columbus team is here for you not only during normal business hours but also during the night and the early mornings. We have a 24-7 on-call technician ready to address your next disaster and dispatch the next crew out to you.

At SERVPRO we understand that those disasters that happen in the middle of the night, need to be addressed immediately. We don't wait until the morning because we understand that your building needs to operate normally once the clock strikes 8 am. It is our duty to get your building back to a workable state for your staff and/or tenants.

The 2 am disaster calls are our favorite to respond to! Don't wait until the morning to address a disaster.  Waiting can cause secondary damage to your building, leaving the downtime on your building even longer.

Call our SERVPRO of Northeast Columbus team today if you experience an unexpected disaster at your property in the middle of the night. We are on standby 24 hours a day, 7 days a week, ready to help you! We are only a call away!

Typical Causes of Water Damage in Commercial Buildings

6/9/2020 (Permalink)

equipment set in cafeteria of commercial building This flooded building was caused by a coffee supply line coming loose.

Unexpected flooding in commercial buildings can happen very quickly, especially if there is no one on site to access the problem. What starts out as a small water leak can instantly turn into something larger, and cause significantly more damage than expected. If your commercial building isn’t in pristine condition, there is a much higher chance of water damage occurring. Here are some of the typical causes of water damage in a commercial building:

  1. Broken Pipes. Broken or cracked pipes are very common to occur in commercial buildings, especially as they age. When a pipe bursts, water rushes out of them, spraying throughout the whole building. A busted pipe can cause damage to the walls, ceilings, flooring, and any other contents you have occupying that space.
  2. Malfunctioning Sprinklers. It is a law that all commercial properties are equipped with an overhead sprinkler system. It works in conjunction with the fire alarm, and is activated when the fire alarm goes off. This causes water damage in two ways. First, if there is a fire in the building, the smoke will set off the fire alarms, activating the sprinklers causing water damage. And second, if the sprinkler system malfunctions and activates on its own, causing the water to cover the entire building.
  3. Backed Up Sewer Lines. Bathrooms are another common source of possible problems. Sewer lines can get backed up, releasing water into the building. This type of water damage is extremely dangerous because the water is filled hazardous waste and other contaminants.
  4. Damaged Appliances. Almost every office building has a kitchen or break room. Typically these rooms have a refrigerator or a dishwasher and when these appliances malfunction they can leak a significant amount of water, flooding entire room or more.

Preventative Measures To Avoid Water Damage

6/3/2020 (Permalink)

water on black floor in commercial building Flooding can happen to anyone at any time, that's why SERVPRO of Northeast Columbus is here for you!

We all know that prevention is the best medicine, but floods can happen at any moment from any number of causes. By completing regularly scheduled home maintenance and keeping an eye out for common warning signs, you can minimize the chances of a flood. However, nothing can give you a 100% guarantee of never having a flood. In that case, preparation is the best way to minimize water damage.

First, it’s a good idea to know your flood risk. Are you in a potential flood zone? Is your yard sloped away from your foundation? Knowledge is power so the more you know about how your home might flood, the more steps you can take to prevent it or minimize damage from it.

Using waterproof building materials is a great way to reduce damage from flooding and there are waterproof sealants and paints that can be applied to existing structures. In particular, there are many protective coatings for block or poured concrete walls which are common in basements.

Keep your valuables and irreplaceable items such as photo albums, yearbooks, and important documents on high shelves. Do the same with chemicals and paints. If they leak into flood waters, they could cause additional damage. Any items put away for storage should be in air and water-tight plastic containers. Never leave boxes or items on the floor; instead, invest in raised shelving units.

It may also be a good idea to raise appliances and electronics off the ground. Get wires and power strips out from behind your tv stand and organize them in a way that keeps them out of the flood danger zone. Put washing machines and dryers on cinder blocks or sections of lumber to reduce the chances that rising water levels will affect them.

If a flood does strike, turn off electricity, gas, and water lines and place buckets under active leaks. If the water is pooling slowly, soak up as much of it as possible to reduce the potential damage. Calling SERVPRO at the first sign of a flood is the best way to reduce water damage. Our highly trained technicians will solve your immediate problems and ensure you don’t experience lasting effects or further damage.

Flooding can happen to anyone. Take steps now to protect your home and keepsakes from water damage in the event of a possible flood.

We Are The Water Damage Experts!

6/3/2020 (Permalink)

equipment set on hardwood floor in residential kitchen Water damage restoration services can help get your property back to preloss condition. Call our SERVPRO team today!

Professional water removal services are readily available to you through our professional residential and commercial restoration processes. Don't leave anything to chance, see how our expert Technicians and advanced equipment made us a responsible trusted leader within the industry!
 
We have a highly efficient water removal team in Columbus that is eagerly waiting for your call! We'll work with you through everything and look forward to the opportunity to show you that our services are the best you'll find to assist you with your water removal needs!
 
Our SERVPRO Technicians are expertly trained to handle your water damage situation! Each Technician is certified to perform various functions required during different phases of our restoration process, and they desire to perform their assigned tasks as efficiently as possible to produce high-quality results for our customers.
 
The extraction equipment that our SERVPRO Technicians use is second to none; we spare no expense in providing our Technicians with the highest quality tools available. These extractors come in both portable and truck mounted variations, no job is too big or too small. While, submersible pumps are used to extract water exceeding two inches deep to help speed up the process.
 
Each extractor is made up of three main parts; a heater, a pump, and a vacuum system and their only purpose are to work together to perform a single function. They remove water!
 
Dehumidifiers are used throughout the process to assist in the drying process. These dehumidifiers are used to cycle the air in the surrounding area, run it through a cold evaporator coil. Inside of the evaporator coil, moisture is separated and captured in a collection tray; then warm, dry air gets pumped out of the dehumidifiers exhaust fan.
 
A Refrigerant or LGR Dehumidifier is used at the beginning of the process when the humidity is at its highest, while Desiccant Dehumidifiers only serve a purpose when structural materials are wet, but everything else is dry.
 
SERVPRO Technicians using this type of equipment ensure that we can perform our absolute best and provide our customers a level of service that is as fast, effective and efficient as possible!
 
Find your way to SERVPRO of Northeast Columbus for any water removal services. Our fast, 24-Hour Services at your disposal seven days a week, including all Holidays! We'll help manage any paperwork involved in your case and walk you through the entire process. There is a locally owned and operated franchise near you!

Cleaning Soot In Your Home

6/3/2020 (Permalink)

black soot covering walls Call SERVPRO of Northeast Columbus for your soot removal needs.

A fire produces soot, a black residue that is left behind when various materials are burnt such as plastics, synthetics, foam and wood. Soot can have damaging effects on your home. While it is advised to leave it to the professionals to clean up soot, you can make the cleanup process easier by following these safety guidelines.

  • During the first inspection of a soot damaged room, refrain from touching anything. This prevents soot to from getting in areas that were unaffected.
  • The best method for soot cleanup is by using dry-cleaning sponge or chemical dry sponge. If you attempt a wet method, the soot will smear, leaving behind a hideous stain.
  • Always wear protective gear, such as masks, gloves, and long clothing that covers the skin.
  • To minimize the inhalation of soot particles, keep the room properly ventilated.
  • For easier cleanup, clear the room of unnecessary debris.
  • Use proper cleaning methods when removing soot from the walls. Most homeowners think soap and water will do the trick but improper cleaning can cause the damage to spread or get worse.

Leave it to the professionals. Call our SERVPRO of Northeast Columbus team for fire damage cleaning and restoration.

We Are The Fire Damage Experts!

6/3/2020 (Permalink)

kitchen badly burned after a fire Our SERVPRO team is ready to restore your Columbus fire damaged property.

When a fire breaks out, business owners and homeowners will require specialized equipment and experience. Also needed are skilled experts who know how to handle all types of fires and the end results. SERVPRO adheres to The Institute of Inspection, Cleaning and Restoration Certification--IICRC guidelines, following best methods for fire damage restoration. This means that we are highly trained with constant continuing education in this field. We are team members of the National Disaster Recovery Team, part of the national franchises to help others in our area, and out of state. Our knowledge and experience help Ohioans with all of their natural disaster or accidental restoration needs. Let our experience and strong customer satisfaction achievements help you.

 
Along with our expertise, we work with the best equipment that is available in the industry. Our fleet of vehicles contains truck-mounted water pumps, portable pumping systems, air movers, dehumidifiers, ozone machines, foggers, and portable generators. Our supply of industrial chemicals, cleaners, and products is always top shelf. With a careful plan of action, we guarantee your satisfaction with the fire damaged restoration to your home or business.

We are a trusted leader in the disaster restoration industry. We help with Ohio's residential and commercial fire damage mitigation and reconstruction problems. Please call our experts anytime with our 24 hours a day emergency services, seven days a week. Our quick response to your disaster can help you avoid any further secondary damages and to prepare your property for restoration.
 
As a member of the community, we at SERVPRO of Northeast Columbus are locally owned and operated. Contact us immediately when there is a fire or any other type of damage to your property. Call (614) 888-5700 and let us help you to restore your life and valuable property.

You Can Rely On Our SERVPRO Team For Flood Damage

4/28/2020 (Permalink)

water concrete floor in basement Don't let a flood disrupt your life. Call our SERVPRO team!

If you’ve recently had a flood of significance in your home, or firefighters have used water hoses to extinguish a fire, you are probably experiencing some severe water damage to your home and possessions. It can be overwhelming for sure, and in this type of situation, it is important that you know professionals you can turn to, like our team at SERVPRO, to help you restore your property back to its preloss state.

Flood damage in Columbus of any kind can create quite the mess of things and will disrupt your daily routine. However, you can rest assured that the professionals at SERVPRO are trained to handle any situation like this properly so that they can have you back to normal as soon as possible. Water damage restoration is a process with multiple steps which need to be handled by our professionals who are licensed and certified water restoration contractors, both through corporate and IICRC training methodologies.

The Initial Visual Inspection
The first step will be to do an initial assessment to figure out the right action that is needed to reverse the adverse effects of the flood damage. After this is done, if there are no safety hazards, your contents will be secured, and the restoration can begin.

Extraction of Water
Containing the flood damage and getting rid of any standing water right away is the top priority. Anything that is wet such as pillows, throw rugs, toys, clothing, and the like are removed from the affected area. Our technicians will start to treat any wet surfaces such as ceilings, walls, or floors to help speed up the drying process. Baseboards may need to be discarded, along with any wet insulation. Cabinet drawers and doors will be opened to speed up the drying process. All wet surfaces will have to be treated.

Stabilizing and Drying
Once all the wet materials are removed, the drying process can begin. Technicians will use commercial grade equipment, including dehumidifiers, air movers, heaters and wood floor drying systems. Controlling the moisture is very critical in preventing the growth of mold and preserving your belongings and furnishings.

Reassessing the Damage
Once your home is dry, certified technicians will do another inspection to make sure there are no hidden moisture pockets which could result in further damage or mold growth. No guess work is involved because moisture sensors and thermal hygrometers will reveal hidden pockets of residual moisture.

Reconstruction
After the water damage has been mitigated and your home returned to a preloss condition, if there are any building materials which need replacement or structural damage, the last step is restoration. At the end of reconstruction, your home will be safe and secure once again for you and your family. "Like it never even happened."

Flood damage can be devastating. However, we at SERVPRO of Northeast Columbus have the knowledge and training to restore your home. Give us a call anytime at (614) 888-5700!

Spring Showers Bring... Flooding?!

4/28/2020 (Permalink)

flooding in hallways of commercial building Let SERVPRO of Northeast Columbus take care of your residential and commercial flooding needs.

We have all heard the saying “April showers bring May flowers”. Large amounts of rainfall is not only common during this time of the year, at the beginning of spring but also in this region of the country. It has become something all of us Ohioans "put up" with in hopes of sunny, warm, and beautiful summer weather.

Unfortunately April showers not only bring May flowers, they bring rainy days. These rainy days often lead to flooded basements, sump pump overflows, and more water damage. Oh no! But have no fear SERVPRO of Northeast Columbus is here to help 24 hours a day with any flooding disasters you may experience.

We have a team of trained professionals ready and waiting to help get your life back to normal. Call our SERVPRO team today at (614) 888-5700!

Procrastination Can Lead To Flood Damage In Your Columbus Home

4/9/2020 (Permalink)

water on floor with equipment set Our SERVPRO team is here to help!

Damage from Flooding Has Many Results

Putting off repairs until another time can allow leaks in pipes to become larger. These drips can suddenly become much greater, flooding your home. A pipe with a small crack can instantly turn into a broken conduit, sending water by the gallon into your living space. The same goes for joints that are not sealed or soldered correctly and come undone.

If you live in Columbus and this situation happens to you, here are a few things you should know about flood damage. Water can damage anything it comes into contact with, even if the water is clean. Pure water can easily become contaminated by things in your home. Flood damage, just like water damage, gets worse the longer it is allowed to remain present.

Water flowing down your stairway and gushing over the sides can accumulate in many different locations in your home. Water travels downhill, but it also can spread out and cover more surface area when covering something in a horizontal manner, such as it would on a table. Wood absorbs water much more slowly than your carpet, upholstered furniture, or mattresses can, but wood can still soak up enough to be damaged by it.

The water involved in a broken water line is clean, of course, but that does not mean that the water will remain clean. Carpeting, even in the most meticulously kept home, contains many contaminants. Water can whisk that up and carry it along, dropping different things here and there along the path of least resistance. When those same contaminants remained trapped in your carpet's fibers, they did little damage, but now they are free. Contaminants can include microbes such as bacteria and even parasites that may have been inactive until they were immersed in water.

Flood damage can happen with water of any type, clean or utterly filthy. Leaving clean water standing is obviously not conducive to remaining in your home, and SERVPRO can remedy that quickly with a pump truck. However, simply extracting visible water is not enough. Damaged walls must be replaced with new ones, and upholstered furniture must be completely dried and possibly aired out. Your carpeting may need to be removed, and new carpeting installed or, perhaps, cleaned extensively and then dried well. Most often, though, carpeting is usually destroyed by flooding, even if the water was from a clean source.

Because flooding creates a situation in your home that is hazardous to your health and safety in numerous ways, having professionals who are experienced in the complicated cleaning up this type of damage is critical. Incorrect methods, or incomplete ones, can create more harm, not less, in the future. Allowing flooded areas to remain contaminated because they cannot absorb any water, such as the undersides of cast iron tubs, puts your family at risk. Each SERVPRO technician treats your home with respect and care they would pay for their own, and we always take the time required to ensure that each job is complete and done correctly.

SERVPRO of Northeast Columbus is always ready, day or night, to help you take the sting out of flood damage. We know flooding happens without warning, so we are always ready to take your call. Contact us at (614) 888-5700, for this and any other disaster in your home.