Recent Posts

What To Know About Ice Dams

1/3/2020 (Permalink)

ice dam on roof If you experience water damage caused by an ice dam, call our SERVPRO of Northeast Columbus team.

For homeowners in Columbus, winter can bring a number of problems, from burst pipes to leaky roofs. Another issue you may not be aware of is the formation of ice dams. While it may not seem like much of an issue on its own, it can cause extensive water damage to your house which can then create more problems. Here are a few things that you should know.

1. What Are They?

As you may be able to guess from its name, an ice dam is a formation that keeps water from properly moving from your roof. They occur when snow melts and then refreezes into harder ice. They often form on the edge of the roof which can make it difficult for water to drain properly but can also show up in other areas. When this happens, the trapped water can begin to back up and cause damage to the roof and ceiling underneath it.

2. How Do You Prevent Them?

These formations occur because of melting and refreezing snow, so one tip for ice dam prevention is to keep the temperature of your roof cold enough to prevent melting. This is most easily done by keeping the temperature in your attic low. Proper insulation can help as well. Another method of prevention is removing snow from your roof immediately after a storm.

3. How Can You Remove Them?

If you already have an ice dam on your roof, then you should remove it as quickly as possible to prevent it from causing any damage. One way to do this is by using an ice melt product. Hot water steaming can do the trick as well.


While a winter storm and cold weather can often create frustrating problems, you do not need to handle them all on your own. Our SERVPRO of Northeast Columbus team is always here to help!

To File A Claim Or Not To File A Claim

1/3/2020 (Permalink)

equipment set on hardwood floor in front of front door SERVPRO of Northeast Columbus works with your insurance company.

As a homeowner, renter or business owner it is important to fully understand your insurance policy. Every policy is different, with exclusions and named perils. Being knowledgeable about your insurance as much as possible will help you in deciding if it is necessary for you to file a claim in the event your home or place of business suffers water damage. Here are some things to consider before filing an insurance claim:

If the total amount of repairs is less than your deductible, avoid filing, especially if other claims have been filled in the last ten years.

If it is an uncovered loss, you are responsible for the mitigation and repairs, be aware of what is covered under your insurance.

Claim frequency could affect you in the form of non-renewal for being a high-risk.

If damage occurs due to lack of maintenance that is your own responsibility, do not submit a claim. But remember, continuously maintaining your home or business can get you better premiums in the future.

Ultimately, being aware of all exclusions and coverage limits is important by knowing your options in which direction you need to go to mitigate and repair damage that occurs on your home or business.

Dryer Vents Can Be A Fire Hazard

12/31/2019 (Permalink)

dryer vent with lint on it If you experience a fire caused by a dryer, call SERVPRO of Northeast Columbus.

According to the National Fire Protection Association, there are nearly 17,000 reported home clothes dryer fires every year. The fires caused by dryers results in around 51 deaths, 380 injuries and $236 million in property loss. The leading cause of these fires is failure to clean dryer vents. Follow these tips below to prevent a potential dryer fire in your home.

Signs Of A Clogged Dryer

  • A musty odor on the clothes following the drying cycle.
  • Clothes unusually seeming too hot to touch.
  • Excessive heat in the room where the washer and dryer are located.
  • The dryer vent flap doesn't open properly when using the dryer.
  • Debris on the outside dryer vent opening.
  • Large amount of lint build up in the lint trap after each cycle.
  • Odor from dryer sheets used in each cycle.

How To Prevent A Dryer Fire

  • Read the manufacturers' instructions and warning before installing. Have your dryer installed by a knowledgeable professional and ensure that the correct electrical plugs an outlets are used.
  • Clean out the dryer lint filter before and after each load of laundry.
  • Clean the filter with a nylon brush at least once every 6 months or more if it becomes clogged.
  • Clean the lint out of the vent pipe every 3 months.
  • Occasionally check the venting system behind the dryer to make sure it is not damaged.
  • Put a cover on outside wall dampers.
  • Make sure the outdoor vent cover is open when the dryer is on.

Causes And Signs Of Water Damage In Your Home

12/27/2019 (Permalink)

brown water stains on white ceiling These homeowners knew they had water damage from the brown water spots on their ceiling.

SERVPRO of Northeast Columbus knows that when you experience unexpected water damage it can be costly and set you back. It can occur at any time. Here are some examples of situations that can cause water damage in a home:

  • Problems with the HVAC system.
  • Cracks in the foundation or walls.
  • Severe storms, floods and other extreme weather.
  • Leaky or busted pipes.
  • Malfunctioning dishwashers or washing machines.
  • Roof damage, such as missing shingles or cracked flashing.
  • Leaks from toilets, sinks, and showers.
  • Drainage problems on your property.

Water damage is recognizable when it’s caused by a flood, but with other causes, it is sometimes hard to spot. If you are unsure of what to look for, it can be easy to miss until it becomes a major problem. Here are the usual signs of water damage in a home:

  • Paint peeling from your walls
  • Mold growth (which can look like dark discoloration) on any surface
  • Warping of your floors.
  • A strong musty smell.
  • Sagging in parts of your walls or ceiling.
  • Stains or discolored patches on walls or ceilings.
  • Water pooling in your yard after a storm.

Christmas Tree Safety

12/16/2019 (Permalink)

christmas tree with lights on it Call SERVPRO of Northeast Columbus if you experience a fire during this holiday season.

This is the time of the year that people wait all year for. The time of the year where they can finally start decorating for the Christmas holiday. A live Christmas tree is a common choice for most homeowners. But did you know that Christmas trees alone result in 13 million dollars, annually, in property damage? When putting up a live tree in your home, the combination of the tree's dryness, electrical malfunction with lights and poorly located heating sources can make for a deadly combination. Follow these tips below to prevent a potential fire this holiday season.

  • When shopping for a tree, look for a fresh tree with vibrant green needles that are hard to pluck off and don't break off easily from its branches. Fresh trees are less likely to catch fire. 
  • Always place your tree away from any heating sources like fireplaces, candles, radiators, heat vents or lights.
  • Keep the base of the tree filled with water to avoid it drying out.
  • Make sure your indoor and outdoor lights have been tested by the UL or ETL/ITSNA for safety. Throw away any damaged lights you may uncover.
  • Make sure the lights your are using on the exterior of your house are labeled suitable for exterior placement. Plug exterior lighting into a ground-fault circuit interrupter protected receptacle.
  • Keep all of your candles away from the tree, furniture and decor.
  • Don't forget to turn all the lights off on the Christmas tree.

Leave The Drying Equipment On

12/5/2019 (Permalink)

green fans laying on ground in between cabinets Leaving the equipment running can ensure your property will dry efficiently.

When you call SERVPRO of Northeast Columbus to help restore your property after suffering a water damage, our professional technicians will place the appropriate equipment to dry out the area as quickly as possible. It is important to always following our instructions and keep the equipment running at all times. We realize that the equipment is noisy and can become bothersome if you remain in your home or still running your business during the restoration process, however, turning off the air movers and/or dehumidifiers can delay the drying time and can cause further damage to your property such as microbial growth. It is also important to note that oftentimes your insurance coverage will only pay for the drying equipment for a specific length of time, depending on the category of damage. Your SERVPRO of Northeast Columbus project manager will monitor the moisture readings of the equipment daily to determine the appropriate time for removal. If you have any concerns or questions about the drying equipment, be sure to speak to any of our helpful crew members.

Give SERVPRO of Northeast Columbus a call today at (614) 888-5700!

Reasons Your Carpet Smells

12/5/2019 (Permalink)

red wine spilling out of wine glass onto carpet Call SERVPRO of Northeast Columbus if you sniff out a bad carpet odor.

Have you ever been sniffing around wondering where a certain smell is coming from? Then you realize it is coming from your carpet. If your carpet has a bad smell, consider these possibilities, it may require a professional carpet cleaning. Once you find the source of your carpet odor, you can decide the best treatment. 

  • Moisture or dampness
    • Often times moisture can be trapped in the carpet and carpet pad leading to a musty odor. This can be caused by humidity, spills, potted plants dripping on them.
    • A flood in a finished basement can cause carpet odor. If the situation is not handled properly, continued moisture exposure can cause mildew and mold growth.
  • Pet odor
    • When pets use your carpet as a bathroom, the smell can really linger around.
    • The smell of pet urine can sometimes return even after a carpet cleaning. This is due to the gases released by the bacteria that are digesting the urine.
    • The best solution for eliminating pet odors are dry carpet cleaning treatments or treatments that use enzymatic odor removal products.
  • Cigarette smoke
    • If someone smokes inside the home, the carpet can hold in the cigarette smoke odor.
    • While the person living there may not notice the smell, but visitors will.
    • A professional carpet cleaning is suggested to remove the smell, but if the smoking was excessive, the carpet may need to be replaced.
  • Old age
    • Carpeting is made from fibers that break down over time.
    • Carpet cleaning can't remove the old, musty smell from the carpet. It needs to be replaced.
    • Along with smell, old carpets start to release dust contributing to indoor allergies.
  • Food and drink spills
    • Any food or drink spills on carpet can lead to odors.
    • Professional carpet cleaning is best to remove the smell.

Leave The Mold Remediation To Us

12/5/2019 (Permalink)

mold growing on white wall Mold found in a commercial property.

If you see visible mold on your residential or commercial property, do not disturb it. You can inadvertently spread the mold infestation throughout your home or business. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What To Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Northeast Columbus for mold remediation services.

What Not To Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services:

SERVPRO of Northeast Columbus specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If you discover mold in your home or business, call our professionals at SERVPRO of Northeast Columbus.

No Job Is Too Big Or Too Small For This SERVPRO Team

12/5/2019 (Permalink)

mud on the floor in hallway Call SERVPRO of Northeast Columbus if you experience a loss at your home or business.

No matter the size of your property's emergency disaster, SERVPRO of Northeast Columbus is available 24 hours a day, 7 days a week, 365 days a year to assist you. We treat all of our customers with respect and thoughtfulness, as we know that even though a job may seem "small" to us, it feels really big when it's happening to you! We treat even the smaller residential jobs with the same urgency that we do on a large commercial loss.

When it comes to larger property emergencies at a commercial building, our team is well equipped to get the job done! Not only do we have our team here in Columbus, we also have a warehouse full of equipment and crews ready to help out up in Cleveland. We have years of experience handling large floods that affect multiple floors of high rise buildings as well as large warehouses with hundreds of thousands of feet affected from a flood or infested with mold. 

Size doesn't matter to us! You can always trust in SERVPRO of Northeast Columbus to take care of your restoration needs.

Preventing Your Pipes From Freezing In Your Home

12/5/2019 (Permalink)

water coming from copper pipe If you experience burst pipes in your home, call our SERVPRO of Northeast Columbus team.

As the temperature continues to drop, the risk of your pipes freezing and bursting rises. According to the Insurance Institute for Business and Home Safety, burst pipes is the leading cause of property damage during the winter, resulting in $5,000 or more worth of damage. Follow the tips below to prevent your pipes freezing.

  • Keep your garage door closed, especially if your water supply lines are located in the garage.
  • Open all kitchen cabinets and doors. This allows the warmer air to circulate around the plumbing, especially if you have sinks located on the exterior wall.
  • Let cold water drip from your faucets. Running water through the pipes even a trickle can prevent pipes from freezing.
  • Keep your thermostat at the same temperature during the day and night.
  • If you plan on leaving, leave the heat set to no lower than 55 degrees.
  • For long term, add insulation to your attic, basement, and crawl spaces. Insulation will maintain higher temperatures in those areas. And to prevent drafts, seal cracks and openings around windows, doors, and at sill plates, where the house rests on its foundation.

If you experience burst pipes in your home, call our SERVPRO of Northeast Columbus team.