Recent Why SERVPRO Posts

Contents are Often Overlook in a Fire

12/6/2018 (Permalink)

Contents are often easily overlooked in a fire. Most homeowners or tenants, are worried about the damage and devastation that a fire calls to the property. They’re worried about their couch, they are worried about their vehicle and their wallet, but it’s easy to forget many of the little things that can add up and cost a lot of money to a customer. Here at SERVPRO of Northeast Columbus, we make every effort possible to restore every item an article in your home or property that has been damaged or effected by a fire. This includes all of your electronics, DVD collections, clothes, shoes and all other personal items and keepsakes that can be restored. We know that our customers are in an uncomfortable situation with any type of loss, so that’s where SERVPRO of Northeast Columbus comes in to deal help you deal with the devastation of your loss. We are #HereToHelp 

Please call us 24/7 (614) 888-5700

Food Drive

12/4/2018 (Permalink)

Why SERVPRO Food Drive Food Drive Competition

Here at SERVPRO of Northeast Columbus we really do care about our community. We want to reach out to our neighbors and give back in every way possible. One of our SMRs, Brittany Washburn, decided that this year we were going to do a food drive to help get back to those who may be a need are hungry. The employees were divided up into six teams, she put together six boxes, and a point system to see who the winner was going to be. Each of us have a competitive spirit, and we all want to win. But the real winners in this effort, is obviously our community. We cannot wait until the results are tallied, and everyone we see who the winning team is going to be for this food drive. Our franchise owners, Ken Parker & Ron Pack, have decided to match our donation so this will double our efforts and go even further. We can’t wait to see just how much we can do to make an impact to end hunger. We know this effort is not going to solve every hunger problem, but we do hope that I can bring comfort in some way to our immediate community here in Columbus, Ohio.

Chili Cookoff

12/4/2018 (Permalink)

Why SERVPRO Chili Cookoff 1st Annual Chili Cookoff

Our company is more than just an office, we are made up of individuals and people who enjoy what we do every single day. One of our office personnel, Tina, put together our first ever SERVPRO of Northeast Columbus chili cook off. We had six chefs enter the competition, but only one come out on top. Chris James, an estimator with us, used to be a chef in his prior life. Chris came our victorious with a great pot of chili that had a jalapeño kick to get first prize. Everyone was so happy to participate, and we look forward to making this an annual event for years to come here at the office. It’s great to work with a company that shows appreciation for their employees and let them have a little fun while at work!

Customer Service

12/4/2018 (Permalink)

Why SERVPRO Customer Service Damaged Carpet

If you ever wonder what makes the difference between all of the contractors you can choose from, the answer is simple. It’s customer service! Here at SERVPRO of Northeast Columbus we strive to make every job the quickest and best quality that it can be. This picture is just a quick before and after photo of the small carpet patch to a much larger job. This is an example of the careful and attention to details that our project managers pour into your projects. Next time if you ever ask the question: Why SERVPRO? It’s because we care about every little detail of our work and your property.

OHLA Conference

12/4/2018 (Permalink)

Why SERVPRO OHLA Conference OHLA Conference

As a general contractor in Columbus Ohio, we at SERVPRO of Northeast Columbus have the privilege to be part of many organizations. This particular picture is from the OHLA year end conference which we participated in right before Thanksgiving. We are also part of BOMA, CAI, IREM, and many other organizations to keep our skills in line with what is important to you as the customer. We have developed many great relationships through these organizations, as well as learned how your industry has changed so that we may better serve you. If you’ve ever wondered Why SERVPRO? Then just realize you’re picking a contractor that pays to learn more about your industry. We should make every effort possible to be involved in these organizations, not only is sponsors, but to educate ourselves on the industry that is so important to our customers.

Keeping Warm This Winter

11/21/2018 (Permalink)

Why SERVPRO Keeping Warm This Winter Keep Warm

Keeping Warm This Winter

As the winter season approaches and the temperature starts to drop more and more, we turn to anything that can keep us warm in our homes. From heating a certain room with our space heaters to cuddling up with your sweetheart in front of a warm fire, they can all potentially be dangerous. Here are some tips to keep you safe while turning up the heat.

Space Heater Safety Tips:

  • Keep anything that can burn at least 3 feet away from your space heater. That includes bedding, furniture, and curtains.
  • Create a 3-foot “kid free zone” around your space heaters and never use a space heater in a child’s bedroom.
  • Never use extension cords.
  • Turn off your space heater when going to bed or leaving the room.
  • Never use a space heater in a wet or damp area unless it is specifically designed for it.
  • Never put a space heater on the counter unless it is specifically designed for it.
  • Install smoke and carbon monoxide alarms. Make sure they are tested monthly.
  • Only purchase “UL Listed” heaters. This independent organization does safety tests.
  • Never use gas or oil-burning space heaters inside. Those types of space heaters are only designed to be used outside or in open spaces like a tent or porch.
  • Make sure to read and follow all of the manufacturer’s instructions before and during use.

Fireplace Safety Tips:

  • Before starting a fire, make sure the damper or flue is open. Keeping this open will draw smoke out of the house. Using a flashlight to look up the chimney can check the damper. Never close the damper until the embers have completely stopped burning.
  • Use dry or aged wood in your fire. With dried wood, it burns with less smoke and burns more evenly. If you use wet or green wood, this cause more smoke and contributes to soot buildup in the chimney.
  • Smaller pieces of wood positioned on a grate burn faster and produce less smoke.
  • Make sure to clean out ashes from any previous fires. The levels of ash at the base of the fireplace should be kept to 1 inch or less. A thicker layer restricts the air supply to logs, resulting in more smoke.
  • You should get your chimney check annually by a professional. Even if the chimney is not due for cleaning, it is very important to check for animal nests or any other blockages that could prevent smoke from escaping.
  • The area around your fireplace should be clear of anything that is potentially flammable.
  • Never leave the fire in your fireplace unattended. Make sure the fire is out completely before going to bed or leaving the house.
  • Install both a smoke and carbon monoxide detectors. Make sure to test them monthly and change the batteries at least once a year.
  • Keep a fire extinguisher on hand.

Things to Look for in Your Basement

11/6/2018 (Permalink)

Why SERVPRO Things to Look for in Your Basement Danger in the basement from foundation settling

Undetected problems can cause major issues that will lead to mold forming in unseen areas. This is a picture of a main water line that runs into a house in a basement closet. The house, over time had some settling to the foundation which caused the main water line to bend. Eventually, that bent pipe cracked and led to water leaking and seeping into the finished basement area. The saturation started to grow mold underneath the carpet and alerted the homeowner to call SERVPRO of Northeast Columbus.

These types of problems are going to happen, and we perform remediation on these issues consistently. Here at SERVPRO of Northeast Columbus, we realize that basements, if not finished, are not the place you look on a consistent basis. We urge you to look for some of these mishaps that can be very costly to maintain your home or office. We understand that everything is not going to be detected in time. This homeowner was very lucky to have caught this when they did and to minimize the damage!

If you catch yourself not so lucky, SERVPRO of Northeast Columbus is #HereToHelp Give us a call 24/7 (614) 888-5700