Customer Service

12/4/2018 (Permalink)

Damaged Carpet

If you ever wonder what makes the difference between all of the contractors you can choose from, the answer is simple. It’s customer service! Here at SERVPRO of Northeast Columbus we strive to make every job the quickest and best quality that it can be. This picture is just a quick before and after photo of the small carpet patch to a much larger job. This is an example of the careful and attention to details that our project managers pour into your projects. Next time if you ever ask the question: Why SERVPRO? It’s because we care about every little detail of our work and your property. Our SERVPRO Corporate office has a 1-4-8 requirement for all SERVPRO job. Which means we must contact the customer within one hour, be on site within 4 hours and have the estimate to the adjuster in 8 business hours.