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Sump Pump Back Ups In Your Residential Home

4/20/2022 (Permalink)

equipment set after sump pump back up This residential basement experienced water damage due to a sump pump back up.

Our SERVPRO of Northeast Columbus Team sees many flooded basements due to sump pump issues. If you have a sump pump, follow these steps.

First things first, check with your insurance agent to review your coverages! It is very frustrating for owners to find out they did not have any coverage or insufficient coverage.

How do you know if you need sump pump coverage or not?  Look at what you have in the basement. If you have an unfinished basement and just concrete floors, without any contents (or very few and not valuable), then you probably won't suffer much of a loss other than the cleanup effort from someone like us at SERVPRO of Northeast Columbus, who specializes in cleaning up floods and backups in homes and businesses. If you have a finished basement and contents that you would want to be replaced if ruined, then the cost of replacing and repairing everything grows very quickly, and insurance can be a good way to protect your investment (in your contents, and structure--walls, etc).

Take time today to reach out to your insurance agent for a coverage review--you may be surprised how under insured you are, not only for your home or business, but also your vehicles, health, and life. No, we are not insurance guru's, but we see their clients--YOU, and they are either very upset with the situation because of no coverage or under insured, or just a little frustrated with the situation, but feel better about it when they know it is a covered loss! 

Another precaution is to make sure you are paying attention to the weather and when we get a bunch of rain, then make sure you go downstairs to catch a problem as early as possible. Many times, property owners do not realize they have a water loss until they start to smell something and go downstairs to see. The longer the water sits, the more damage and discard items you can expect...including your carpet, pad, and drywall that was affected. 

Sump Pump Maintenance

4/20/2022 (Permalink)

sump pump Sump pump failures can cause devastating water damage to your home.

A sump pump is one of the most important parts of basement plumbing equipment. It makes sure that any accumulated water in your home and around its foundation is promptly pumped out and away from your home to a storm sewer or containment pond, so it doesn't allow your basement to flood, damaging your possessions. At least, that's what it is supposed to do. If your sump pump is not regularly and properly tested, then you can't guarantee that it will come through when you need it most.

1. Inspect the pump and its outlet pipe

Start the inspection by listening. If there is excessive groundwater around the foundation, the pump should turn itself on, pumping out the water and turning itself off again. Next, remove the cover and look inside the sump pit. If the level of water is low, there is a high chance the pump is working properly. Examine the sump pump for any signs of external damage, as well as any obstructions or debris in the surrounding pit. You will also want to see if the outlet pipe that carries water from the pump to outside your home is free of any blockage. And the check valve is working properly.

2. Check the electrical components

Your sump pump should be plugged into a Ground Fault Circuit Interrupter, which protects it from a potential short while it is submerged. Consider getting yourself a battery-based backup pump for your sump pump that will kick on if your primary sump pump fails.

3. Test the sump pump

Test your sump pump by pouring in five gallons of water. The pump should then turn on once the water level reaches a predetermined level below the basement floor. If the pump doesn’t turn on, it could be either clogged or damaged, and you should call a licensed plumber for help.

4. Clean and maintain your sump pump

The typical lifespan of a sump pump is 10 years but if your sump pump is running often, you should consider replacing it every 5 to 7 years. Inspect and test your sump pump at least once a year. To be safe, check your sump pump before a big storm hits your area.

If you experience a loss due to your sump pump failing, don't hesitate to call the professionals at SERVPRO of Northeast Columbus!

How Can I Reduce The Level Of Flood Damage In My Home?

4/20/2022 (Permalink)

water damaged carpet in basement The furniture had to be removed from the affected area to be cleaned separately.

For many Columbus residents, any storm-related flooding can be a traumatic event. While there are methods to prepare for flooding like reinforcing your roof or removing expensive furniture, there is little help in an emergency's immediate aftermath. Our SERVPRO technicians can help you overcome flooding by performing vital mitigation acts quickly after a storm event.

Flood mitigation in Columbus may include actions like removing standing water from the home, drying inner rooms, or temporarily storing possessions at our warehouse. Contacting a highly qualified restoration company immediately after discussing your coverages with your insurance carrier can go a long way to reducing the losses caused by a flood after the fact.

What preventative measures are useful for storm areas?
- Taking out a flood insurance policy
- Maintaining water disposal in the home such as basement sump pumps, gutters, and drainage
- Turning off water mains access ahead of time to avoid backups

Do floodwaters permanently damage furnishings?
Furnishings are frequently victims of flood damage for residents. We understand how many items may be difficult to replace in a home, so our dedicated SERVPRO technicians are expertly trained in contents restoration. Larger items like sofas may benefit from temporary removal to a dry area where they can be thoroughly dehumidified to remove any excess moisture. Our technicians can also apply an extensive range of cleaning products and techniques to return upholstery to its preloss condition. By pre-testing on discrete areas of the fabric, we can avoid lasting damages of color fade or spot.

What restoration is available for furnishings?
- Thorough drying of the affected furniture
- Special services for leather, satin, or other unique upholstery
- Buffering and mechanical cleaning of furniture fibers

An unexpected summer storm can lead to extensive damage to both your home and its contents. Contact our SERVPRO of Northeast Columbus Team at (614) 888-5700 for assistance.

Why Wear Personal Protective Equipment (PPE)?

4/6/2022 (Permalink)

technician in ppe doing covid clean Our technician sanitizing a commercial building in PPE

Personal protective equipment, commonly referred to as "PPE", is equipment worn to minimize exposure to hazards that cause serious workplace injuries and illnesses. These injuries and illnesses may result from contact with chemical, radiological, physical, electrical, mechanical, or other workplace hazards. Personal protective equipment may include items such as gloves, safety glasses and shoes, earplugs or muffs, hard hats, respirators, or coveralls, vests and full body suits.

It is important at SERVPRO of Northeast Columbus that our technicians are as safe as possible while working for our wonderful customers so we can get the job done right and efficiently.  

Although it isn't the most fashionable outfit of the season, it is absolutely necessary in some situations!

Our SERVPRO Team protects ourselves so we can better serve you!

What To Do After A Tree Falls On Your House

4/6/2022 (Permalink)

tree fallen on house A tree fell on this local home and damaged the roof. Luckily our SERVPRO Team came to the rescue!

When a tree falls on your roof, it not only damages your home’s structure, but it also exposes the inside of your home to outside elements. During certain times of the year, our SERVPRO Team gets a mass amount of calls from customers who have had trees fall on their roof and are unsure of what to do. It’s not a quick process, but there are a few steps you can take!

  1. Remove the tree. This might seem like an obvious first step, but we’ve had countless calls from customers who haven’t even removed the tree. Until the damaged area of your roof has been cleared, it can’t be covered. We recommend calling your local tree removal company.
  1. Tarp exposed areas. Unless you’re lucky, a fallen tree will likely cause damage to your roof, generally leaving it exposed. To ensure outside elements don’t get in and cause more damage to the inside of your home, you should have the affected area tarped.
  1. Contact your local SERVPRO Team. The tarp is only a temporary solution! After the damaged area is tarped, our SERVPRO Team will discuss next step repairs with you. If a storm hits before the affected area is properly tarped, you will most likely have water damage affecting the interior of your home. Our SERVPRO of Northeast Columbus Team can not only handle your water disaster but also fix your damaged structure of your home!

A fallen tree can cause a lot of damage and create a headache for you, but with the above steps, you can get your life back on track. If your home is damaged by a fallen tree, call our SERVPRO of Northeast Columbus Team today! We are available 24/7 to make it “Like it never even happened.”

Water Damage In Commercial Buildings

4/6/2022 (Permalink)

equipment set at commercial loss Our certified technicians are on call 24/7 to quickly get your building cleaned up and minimize any potential downtime for your business.

Due to the wide variety of issues that can stem from water damage, it is one of the most difficult challenges a property owner can face. Depending on the severity, water damage can compromise structural integrity and damage belongings. When left unresolved or if not taken care of properly, water can result in the growth of mold. 

What is water damage?

Water damage is the type of damage that occurs on a structure and to personal property due to excessive moisture and collected water. Most often water damage will occur where water can collect without notice. For example, they will occur in the lowest depths of one's property such as crawl spaces and the basement.

Here are some examples of the equipment used for water damage repair services:

  • Air Movers - help dry water-damaged flooring and surfaces by forcing moisture to evaporate more quickly
  • Dehumidifiers - by maintaining the humidity of the room, a dehumidifier is a catalyst for drying an area that has excessive moisture
  • Air Scrubbers - filter out any particles in your indoor air which may include airborne contaminants including the smell of musk and smoke
  • Moisture Meters - gauges the severity of water damage on a surface or an area by assessing the moisture preset

At SERVPRO of Northeast Columbus, we have state of the art equipment to ensure that your property is taken care of properly. By reducing the time it takes to dry your property, you'll be saving time and money. Call our SERVPRO Team today at (614) 888-5700.

Tips to Keep in Mind for Warehouses with Water Damage

4/6/2022 (Permalink)

water on floor of warehouse It is important to keep an up to date list of all inventory in your warehouse or commercial space in the case of water damage.

The nature of most warehouses means that floods can create unique and challenging safety situations. If the warehouse space begins to flood, restorations can be complicated, and safety conditions are often less than ideal. While SERVPRO technicians are experienced enough to recognize the risks and stipulations of water damage to a warehouse in Columbus, employees, managers, and other individuals associated with the building may not be. Keep these words of advice in mind if your warehouse should ever flood, in a storm or otherwise.

Damage Can Happen High Up, But Only If You Let It

Even if the floodwaters stop short of specific elevations in your Columbus warehouse, water damage may still occur to items and materials above water level with time. This is a result of relative humidity: whenever an enclosed space floods, the relative humidity in that space tends to rise drastically. Only by contacting SERVPRO quickly and receiving emergency mitigation service can you avoid the risks associated with high humidity. With time, excessively humid conditions can foster mold growth, oxidize some metals, and hasten the degradation of sensitive organic matter such as paper and cardboard. We bring in heavy dehumidifying equipment to take care of humidity before it becomes an issue.

High Places Should Be Accessible in an Emergency

Should the flood happen suddenly, you want to make sure that higher places in the building can be reached quickly. While it may make sense to cordon these places off from most workers during day-to-day operations, keeping them locked away could lead to a costly lawsuit in an emergency. Try to keep access points spread out so that two workers on opposite ends of the facility can both be safe.

Keep Your Inventory Updated and Verifiable

When insurance adjusters and representatives come to do their business, they typically want to see recent, verifiable, and complete inventory lists to determine appropriate coverage. Remember that it is in their best interests not to cover your losses - make sure that you have proof of everything lost in the disaster. SERVPRO can assist here on request with professional inventory evaluation services.

SERVPRO of Northeast Columbus has the tools, personnel, and contacts necessary to take on even the most significant industrial-scale disasters in the local area. Contact us at (614) 888-5700.

What You Should Know About Water Damage Restoration Planning

3/22/2022 (Permalink)

equipment set in kitchen after water damage Call the trusted leaders in the restoration industry!

When homeowners find themselves faced with water from a flood or bursting pipes, they often want to know how long the restoration efforts will take. The answer depends on the extent of the damage, the type of water to invade the home and materials used throughout the affected area. Homeowners can expect the process to take anywhere from two to three days, but to not be surprised if it takes as many as seven. Some factors that affect the time it takes to dry out a home include:

  • The type of water to flood the home
  • The size of the area affected
  • The building materials affected

Type of Water

Clean water is easier to clean up than black water, as the former doesn’t require special Hazmat materials or equipment. If your problems stem from bursting pipes, the solution may be as simple as fixing the pipes and drying out the area. If you do so within 24 to 48 hours, you can prevent mold and bacteria growth as well.

Size of Affected Area

The type of water isn’t the only factor to affect restoration times. The size of area plays a huge part as well. If the size of the affected area is relatively small, less than ten square feet, restoration efforts can take as little as two days, and you may even be able to perform them yourself. However, if your entire ground floor is flooded, it could take several days of professional efforts.

Materials Impacted

If it is just your carpet that is affected, restoration efforts shouldn’t require much of your time at all. However, if your drywall, insulation and/or framing are impacted, you may need to do more than fix a broken pipe. Restoration efforts in the latter instance could take as long as 10 days or more.

Every situation is different, and the water damage caused by bursting pipes could be far more severe than damage from, say, a leaking pipe. Talk to your local SERVPRO of Northeast Columbus water damage restoration team to learn more about what to expect.

Timeline of Destruction With Water Damage

3/22/2022 (Permalink)

water spots on ceiling of basement Don't let water damage ruin your home or business. Call the pros at SERVPRO!

A little water isn't going to hurt anything. WRONG!! When water damage is left untreated, the structure of a home or business starts to deteriorate over time. Here is the timeline of destruction if the water damage goes untreated:

Within Minutes

  • Carpets, padding beneath flooring, subflooring becomes saturated.
  • Furniture on wet carpets starts to leach and stain.
  • Wood/wood products start absorbing water.
  • Personal belongings may be completely destroyed.

Within Hours

  • Humidity starts to make the house stink.
  • Particleboard cabinetry and furniture distorts and the integrity of the material weakens, crumbling over time.
  • Dyes from non-colorfast fabrics bleed (clothing stored together, upholstery, etc.).
  • In 48 hours or less, clean or grey water can deteriorate to black water, and areas that experience water intrusion clean water can rapidly become toxic.

Within Days

  • Mold becomes visible and causes musty odors
  • Allergen sensitivities can be caused by microbial organisms.
  • Wood may severely warp and cup, making most wooden floors unsalvageable.
  • Painted walls blister and wallpaper begins to peel away.
  • Structural wood within home, such as framing, begins to swell and split.

Within Weeks

  • Home is hazardous to human health and must be evacuated.
  • Mold infests organic materials, rendering it unsalvageable.
  • Drywall crumbles while the home’s structural integrity declines.
  • Damage to the foundation becomes apparent.
  • Home may be salvageable but may need to be gutted down to the studs.

Within Months

  • Damage to the foundation may be significant.
  • The cost of repairs is likely more than the value of the home.
  • Damage that could have been prevented over time (i.e., neglect) disqualifies the owner from insurance claims.
  • The home may be unsalvageable

Remember, just because it "looks dry" doesn't mean it is dry!

Preventing Fires At Your Commercial Property

2/22/2022 (Permalink)

fire damaged hotel Call the trusted experts at SERVPRO of Northeast Columbus for all of your fire restoration needs.

Fire damage to your business is a serious concern. Even moderate damage can result in your facility being closed for repairs for weeks on end, and this can be financially devastating.

The unfortunate reality is that no business is immune to the risk of fire. Some facilities may be more likely to endure damage from a fire, such as a restaurant that uses open flames throughout the day. However, there are many fire hazards that are present in most workplaces on a daily basis regardless of the type of activities that take place in the building. When you know what these hazards are, you can take proper steps to address and mitigate those risks and prevent possible fire damage and smoke damage.


Electrical Concerns
Damage to electrical wiring can result in sparks that quickly lead to damaging fires. Electrical wiring damage may include frayed cords, such as those connecting desktop computers to the wall power outlets. It may also include damage to internal wiring inside the walls, and these may be damaged by pests and other forces. Electrical fires may also start when power sockets are overloaded or when equipment gets too hot. Periodically review your company's wiring to identify areas of concern that need to be addressed.


Poor Equipment Maintenance
Other hazards in workplaces are related to poor equipment maintenance. For example, failing to service your furnace regularly may result in the accumulation of dust and other flammable debris. A gas leak in the furnace could result in a fire or an explosion. Fire hazards related to poor maintenance may also include dusty, dirty or greasy components, such as air ducts and vents, kitchen exhaust vents and many other features that are used throughout your facility. Scheduling necessary maintenance can decrease fire risk in these areas.


Flammable or Combustible Materials
Flammable and combustible materials are most commonly associated with industrial and warehouse environments, but even restaurants, hotels, dry cleaners and many other types of business may store combustible materials on-site. These materials should remain properly sealed according to the manufacturer’s recommendations at all times.


As you can see, there are numerous fire hazards that could result in serious damage to your business. If your business has already experienced fire damage, it is essential that repair work is completed as soon as possible. SERVPRO of Northeast Columbus is your trusted leader in the restoration industry. We can quickly restore your building to its previous condition so that operations can resume in your place of business. Call us today!