Recent Posts

Types of Flooring SERVPRO Encounters During Water Damages

4/23/2018 (Permalink)

Water Damage Types of Flooring SERVPRO Encounters During Water Damages Floor Drying System

SERVPRO encounters many types of flooring when servicing water damage losses. There are many variables that determine if the flooring can be saved. Since the arrival of laminate flooring in 1977 and the many new options and trends in flooring we are seeing less carpet.

The first factor in determining if SERVPRO can save your floor is if the water source is clean water or black water. Any water that is contaminated such as water from a drain back up, flooding or water damage that has sat for over three days is considered black water. In all these scenarios the flooring would be removed and disposed of.

If the water is clean and the incident has happened in the last several days, these are the determining factors in saving your floor:

  • Carpet – Most times carpet can be saved. SERVPRO would extract the water and remove all of the wet pad. Dehumidifiers and air movers would be placed and monitored until the drying is complete. The pad would then be replaced, and the carpet would be re-installed and cleaned.
  • Laminate Flooring – When water gets under laminate flooring, it will need removed and replaced with new flooring.
  • Wood Floors – SERPVRO uses floor drying mats that can be successful in drying wood floors. The amount of water and the type of wood flooring is an important factor on saving a wood floor.
  • Ceramic Tile – The determining factor for saving ceramic tile floors is what is under the floor. If the tile floor is laid over vinyl the floor cannot be saved.  

Call SERVPRO of Northeast Columbus and we can assist you with your water loss and determine if your floor can be saved.

Why do I Have Mold in My Home?

4/19/2018 (Permalink)

Mold is a fact of life, it can be found everywhere. Mold requires several conditions before it can grow. According to Ecolife, “Molds reproduce by means of tiny spores: the spores are invisible to the naked eye and are able to float through outdoor and indoor air. Mold may begin growing indoors when spores land on moist surfaces and find food. “Food” means virtually any organic substance, such as wood, paper, carpet, human food, and insulation.” If you discover a mold issue in your home, you have a moisture problem.

Check your home for the following possible issues:

  • Roof leaks – Keep your roof in good repair and check your attic several times a year for moisture.
  • Humidity – Hot humid summer day and rainy weather both can cause mold issues.
  • Poor ventilation – Enclosed spaces in your home can be areas of poor ventilation. Make sure these areas have proper ventilation.
  • Plumbing problems – Common plumbing problems that go unnoticed can also cause mold. Pipe leaks, toilet seals, ice maker hoses, etc. Check these areas often and correct any problems immediately.
  • Flooding - If your home is affected by heavy rains, call a professional to properly dry the affected area.
  • Foundation Problem – The soil around your home should always be sloped away from your home to prevent water from entering your basement.

If you have a mold issue or have questions regarding mold in your home call SERVPRO of Northeast Columbus and we can send a professional estimator to assist.

"Faster to Any Disaster"

4/19/2018 (Permalink)

Commercial "Faster to Any Disaster" Structure Drying

SERVPRO of Northeast Columbus responded quickly when we received an emergency call early in the morning for a water loss at this local commercial building. Five Thousand square feet of the building was affected by water due to heavy rain in the Central Ohio. Our owner and professional crew were on site within hours to start the water mitigation. They immediately began extracting water and drying equipment was placed to dry the structure and contents. SERVPRO closely monitored the drying daily by taking moisture readings and repositioning the equipment as necessary.

SERVPRO of Northeast Columbus offers 24 Hour Emergency Services – We have the training, experience, and equipment to handle any size water loss. If an emergency arises in your business, give SERVPRO of Northeast Columbus a call at 614-888-5700 and we will get you back in business!

How To Protect Your Home From Storm Damage

4/4/2018 (Permalink)

Storm Damage How To Protect Your Home From Storm Damage Basement Demolition From Water Damage

Spring has officially arrived in the Columbus, Ohio area. Even though spring brings sunshine and flowers, it can also bring some nasty storms. During severe weather, your home can experience brutal conditions including water damage, flooding and destruction both inside and outside your home. Unfortunately, you can’t stop the weather but there are steps you can follow to help minimize the potential damage a storm may cause to your home.

  1. Adjust your home water valves: If your city’s main sewer line often gets backed up during a heavy rainstorm, you could find yourself in a “crappy” situation. Consider installing an interior or exterior backflow valve to prevent your water system from being contaminated from water that is flowing backwards into your own supply lines.
  2. Clean your gutter, drains, and downspouts: Leaves and other debris can often build up in your gutters and downspouts, blocking the flow of water. If the water has nowhere to go, then you have water overflow, which is not good. Make sure you clear out any excess leaves, twigs, and other debris, so the openings to the downspouts are completely clear. A garden hose can be used to check the flow of the water. If it is necessary, extend your downspouts by at least 10 feet from your home to get the water a safe distance away.
  3. Cover air vents: One of the most common ways water can find its way into your home is through your air vents. If you’re aware that you will be experiencing heavy rains in the near future and have a high chance of flooding, use a thick plastic sheeting to cover your air vents from both inside and outside your home.
  4. Have your roof inspected: Ideally, you should have your roof checked every year but you should always have it inspected before wind, rain, and snow sets in. A new roof should be inspected after the first five years, then again at 10 years, 13 years, 15 years, 17 years, and after that it should be every year. It is important to have your roof inspected so you can catch problems before it becomes a headache and possibly causes water damage.
  5. Check your sealant: Make sure there are no gaps or holes in the sealant surrounding your doors and windows. If you find gaps in the sealant, fill them in immediately. By filling in these gaps and holes in the sealant, it prevents rain water from finding its way into your home.

If water still manages to find a way into your home, call SERVPRO of Northeast Columbus at (614) 888- 5700. We’re always here to help!

Shower Damaged Caulking and Grout Caused Water & Mold Damage

4/2/2018 (Permalink)

Mold Remediation  Shower Damaged Caulking and Grout Caused Water & Mold Damage Shower Demolition

As your tiled shower ages, it is important to keep your caulking and grout in good repair. Water and mold damage is caused by deteriorating or missing caulking and grout which causes water to seep underneath the surface damaging your shower walls over time. Between 1965 and 1990 drywall was used behind tile and when it gets wet it expands and swells causing the grout to crack. In recent years they have started using cement board that do not swell when moist and can be treated with a waterproofing. This makes your shower less likely to have major water issues, but it is still important to check your caulking and grout regularly, making repairs immediately to prevent a costly project.

SERVPRO was contacted for a water damage in this home. After examining the area and performing a moisture check, it was discovered that the walls were wet due to damaged and missing grout.

Our professionally trained production crew removed all the damaged tile and drywall in this shower and the remaining structure was cleaned and treated for mold.

If you think you have a moisture problem in your shower contact SERVPRO at 614-888-5700

Common Causes of Home Fire

3/30/2018 (Permalink)

Fire Damage Common Causes of Home Fire  Fire Damaged Garage

Understanding the leading causes of home fires and what you can do to prevent them will keep your family safer. There is research by the National Safety Council that home fires have decreased over the years and most fires are preventable with some knowledge and care to minimize the risks.

According to the National Fire Protection Association these are the leading causes of home fires and preventable measures:

  • Cooking is the leading cause of home fires                Keep combustibles away from heat source                Keep pot handles inward
    •                 Keep children and pets away from the cooking area
    •                Do not leave the kitchen while cooking on the stove top
  • Heating equipmentFlammable materials should be kept at a distanceWatch portable heaters and never go to bed leaving them on
    • Keep children three feet away from heating equipment or fireplace
    • Keep equipment clean
  • Electrical distribution and lighting equipmentElectrical cords should be in good condition, check for frayed wiresCheck your light fixtures for the correct wattage and do not use bulbs that exceed the recommended wattage.
    • Do not run cords under carpet
    • Always have electrical work done by a professional
  • Smoking is the leading cause of fire deathsSmoking materials should be keep out of the reach the children
  • Always us an ashtray and don’t discard butts or ashes where they could encounter materials that can burn
  • Do not smoke indoors. Death results from fires starting in family room, and bedrooms

Following these simple recommendations can help reduce the chance of a fire in your home. If you do experience a fire in your home, call your local fire department immediately.

SERVPRO is here to help, call us at – 614-888-5700.

Storm Damage in Blacklick

3/18/2018 (Permalink)

Storm Damage Storm Damage in Blacklick Storm Damage to Basement

We received numerous calls over the past few weeks due to the flooding that has hit the Columbus metropolitan area.  A lot of these homes flooded due to sump pump malfunctions.  It is very important for Sump Pump's to be well maintained so that your basement does not get affected when heavy storms roll through the area.  The foullowing are 4 Tips for Sump Pump Maintenance:

  1. Test it regularly:  You can test your sump pump to confirm it’s working properly. Pour a bucket of water into the sump pit. When you do this, the pump should turn on right away. Remove the water from the pit, then shut it off in a couple of seconds. Be sure that the float switch and the check valve can move freely and that nothing is in the way. In addition, check the discharge line to be sure it is not obstructed or frozen. Also, if the inlet screen is clogged, clear it of any residue or debris.
  2. Change Batteries:  If your sump pump is backed up by batteries, be sure that the batteries are replaced every two to three years, or as directed from the manufacturer.
  3. Clean It:  At least once a year, you should take out the pump. Begin by disconnecting it from the power. Flush it out well with water to remove any standing debris. While it’s out, remove stones, mud, debris, or anything else that is inside the sump pit. Then put the sump pump back in and reconnect it to the power. Test the unit by pouring a bucket of water into it to ensure the sump pump still functions properly.
  4. Be Sure the Outside of your Home is Well-Maintained:  Basement flooding can be incredibly damaging. To avoid this, seal any cracks in your walls, windows, or in the foundation. In addition, clean gutters and downspouts regularly so things can drain properly. Also, make sure that the grading around your home is designed properly. It should slope away from the foundation so water can be washed away. Water buildup can happen quickly. If your home’s exterior isn’t being taken care of, you could see damage in your basement right away. A sump pump works well in normal conditions, but it can’t overcome a faulty design.


In the even that your basement does end up flooding, contact SERVPRO of NE Columbus to make it "Like it never even happened."

The Myths About Mold

3/13/2018 (Permalink)

Mold Remediation The Myths About Mold Mold Growth on Drywall

When it comes to mold, there are many misconceptions that leave homeowners confused and misinformed. Just by mentioning the word “mold” causes people to panic. Although mold can be a very serious problem and should always be taken seriously, it is critical to have all the correct facts, so you can make knowledgeable decisions when necessary.

  1. “Bleach kills mold”  
  2. Bleach is able to kill certain types of mold on nonporous surfaces, but it is uncertain on whether or not it can kill all types of mold on every surface. Most of the retail products out there only discolor the mold and are not suggested for porous surfaces for example, drywall, carpet, ceiling tiles and wood.
  3. “Mold is only found in homes with water damage”

It is true that mold generally forms in any areas that have problems of water seepage or flooding but unfortunately all homes could potentially wind up with having a mold problem. Molds and mildews are present both indoors and outdoors, and when mold spores land on a surface that contains moisture, that mold can begin to grow.

  1. “You don’t have to remove mold if you kill it” 
  2. Even if you are able to kill the mold, there are allergens that live in mold that are still active. These allergens can even become airborne even if the mold is dead. Mold can also go dormant until conditions in the environment are optimal for regrowth. To protect yourself and your home, it is necessary to remove the affected area and remove the items that contain mold. You need to be cautious not to spread the mold spores to unaffected areas. Professionals, like us, are properly trained to handle mold allergens without further contaminating your home.
  3. “A small amount of mold is nothing to worry about” 
  4. A small amount of visible mold in your home may just be the tip of the iceberg. Chances are it has been growing for some time now and requires a certified mold inspector to further inspect the situation.
  5. “Mold Remediation is easy to do on your own”

That is not always the case. When it comes to small areas of mold, it can be handled easily. But when the problem becomes pervasive, it is best to call the professionals. SERVPRO is always “Here To Help!”

Flood Safety Tips

3/13/2018 (Permalink)

Storm Damage Flood Safety Tips Home damaged from a flash flood

Floods can occur in every single U.S. state.  Below are a few steps to take before, during, and after a flood from the National Oceanic and Atmospheric Administration.


  • Know Your Risk:  Is your home or business in a floodplain?  Where is water likely to collect on the roadways you most often travel?  What is the fastest way to get to higher ground? Knowing the answers to these questions ahead of time can save your life. 
  • Assemble an Emergency Kit:  It is good practice to have enough food, water and medicine on hand at all times to last you at least 3 days in the case of an emergency. You should also have batteries, blankets, flashlights, first aid kit, rubber boots, rubber gloves, and a  battery operated radio easily available.


  • Get to a Higher Ground:  Get out of areas subject to flooding and get to higher ground immediately
  • Stay Informed:  Monitor local radio and television, internet and social media for information and updates.
  • Practice Electrical Safety:  Don't go into a basement, or any room, if water covers the electrical outlets or if cords are submerged. If you see sparks or hear buzzing, crackling, snapping or popping noises --get out!


  • Contact Your Family and Loved Ones:  Let your family and close friends know that you’re okay so they can help spread the word. Register with or search the American Red Cross’s Safe and Well listings.
  • Wait for the "All Clear":  Do not enter a flood damaged home or building until you're given the all clear by authorities. If you choose to enter a flood damaged building, be extremely careful. Contact your insurance company as soon as possible to discuss the damage done to your property

If a flood occurs and affects you, call SERVPRO of Northeast Columbus.  Even minor floods have potential to cause major damage.  Let us help you get your life back in order. 


SERVPRO Large Loss Response Team

3/13/2018 (Permalink)

Commercial SERVPRO Large Loss Response Team Large Loss Water Damage in Downtown Columbus

SERVPRO of Northeast Columbus is a Large Loss Response Team (LLRT).  This means that our franchise has been qualified by SERVPRO's Corporate  office to handle Large Losses for the Commercial Large Loss Division.  The qualified franchises are required to work under a pre-arranged set of criteria to ensure that the work is completed to the highest of standards.

We understand that every hour spent cleaning up is an hour of lost revenue and productivity.  It is crucial that your business is back in service as soon as possible.

Our franchise is available 24/7 in the event of a disaster to your commercial property.  Whether your disaster happens at 2:00AM or on a holiday, call SERVPRO of Northeast Columbus at 614-888-5700 to respond immediately to your businesses' needs.